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These guidelines apply to both Real-Time and On-Demand antivirus scanning.

Arellia Management Server

Temporary ASP.NET Files

This directory should be excluded to prevent degradation in performance and possible unexpected restarts of the Ams and AmsWorker IIS application pools:

  • %SYSTEMROOT%\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

Database Server

SQL Server Data Files

These files contain the data in the Databases and typically have the following extensions:

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They usually have the file extension .trc

Managed Endpoints

Requested Run As registry key

Arellia Application Control installs a context menu item that allows executables to be "Request Run as Administrator".

This context menu is added under the following registry key which some Antivirus programs incorrectly flag as malware:

  • HKLM\SOFTWARE\Classes\exefile\Shell
Client Item database

This directory contains the Arellia Agent client item database and should be excluded from antivirus to prevent corruption:

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