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These guidelines apply to both Real-Time and On-Demand antivirus scanning.
Arellia Management Server
Temporary ASP.NET Files
This directory should be excluded to prevent degradation in performance and possible unexpected restarts of the Ams and AmsWorker IIS application pools:
- %SYSTEMROOT%\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files
Database Server
SQL Server Data Files
These files contain the data in the Databases and typically have the following extensions:
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They usually have the file extension .trc
Managed Endpoints
Requested Run As registry key
Arellia Application Control installs a context menu item that allows executables to be "Request Run as Administrator".
This context menu is added under the following registry key which some Antivirus programs incorrectly flag as malware:
- HKLM\SOFTWARE\Classes\exefile\Shell
Client Item database
This directory contains the Arellia Agent client item database and should be excluded from antivirus to prevent corruption:
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