Issue
How to identify and remove or move licenses
Action(s)
SMP 7
- Use the utility provided with the SMP to delete certificates from a list showing the solution name and expiration date and count.
- Find details at Symantec - http://www.symantec.com/docs/HOWTO9437
- If there are issues with this method then using the Certificates snap-in in the MMC will work to find and delete or move the certificate
- The biggest issue is identifying the specific certificate if there are a lot of certificates loaded. Searching by name isn't an option.
- To idenfity the correct certificate it will be necessary usually to look by Expiration Date and open each certificate which has the expiration date that could identify the Arellia solution certificate.
- Then right-click and open the certificate to make sure which solution it applies to. See the next screen shot for the details.
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- When the correct license is found simply right-click on it and select delete or cut. Then, if cut, the license may be pasted into another folder as required.
NS 6
- Use the Symantec utility from the KB to delete licenses.
- If there is an issue with that see the above details on using the MMC