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- Use the utility provided with the SMP to delete certificates from a list showing the solution name and expiration date and count.
- Find details at Symantec - http://www.symantec.com/docs/HOWTO9437
- Note: The RemoveLicense.exe may throw an error [saying a certificate with an unknow root certificate has been detected] if an Arellia generated license is in the Altiris Licensing folder. If this is the case, move the Arellia license to the Arellia Licensing folder via the MMC.
- If there are issues with this method then using the Certificates snap-in in the MMC will work to find and delete or move the certificate
- The biggest issue is identifying the specific certificate if there are a lot of certificates loaded. Searching by name isn't an option.
- To idenfity the correct certificate it will be necessary usually to look by Expiration Date and open each certificate which has the expiration date that could identify the Arellia solution certificate.
- Then right-click and open the certificate to make sure which solution it applies to. See the next screen shot for the details.
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