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Verify that the Default User Credential account has access to read from the domain. If it does not, then create a new user credential that has access by doing the following steps:
- In the Arellia Security Manager, click the Configuration tab.
- In the file library in the left pane, navigate to Settings > Foreign Software Systems > User Credentials.
- In the right pane, click New > User Credential.
- In the New User Credential dialog box, enter an Account name and domain Password.
- Click Save.
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To select Active Directory Domains, do the following steps:
- In the Arellia Security Manager, click the Configuration tab.
- In the file library in the left pane, navigate to Settings > Foreign Software Systems > Foreign Software System Types > Active Directory Domains.
- In the right pane, click New > Active Directory Domain.
- In the Create Item dialog box, enter a DNS name and domain Password.
- Click Save.
- Then specify the FQDN of the Domain and select the Default User Credential, or a custom credential to use to access the domain.
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To sync with the active directory, do the following steps:
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- Under Schedules, click New Schedule and set a time for the task to execute
- In the file library in the left pane, right-click the new task and click Run...
After the task has executed, users and computers will appear under the Resources tab.
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