Disabled Guest Account Provisioned User Account Disabled Check Box not Working

Owned by Anonymous
Last updated: Nov 19, 2012 by AnonymousVersion comment
2 min read

Problem

The Arellia Console GUI shows the check box next to account disabled as unchecked, which should mean that the Guest account should be enabled. This is not the case, the built-in untouched Guest provisioned user is configured to disable the guest account, however after modification of the Disabled Guest Account provisioned user, the provisioned user does not work.

Solution

Modifying the provisioned user via the XML viewer will set the account to disabled again (even though the GUI will still appear wrong).

IMPORTANT: The Server GUI is not working for the Account Disabled checkbox. So after following these steps do not try to modify anything for the Disabled Guest Account Provisioned User or else you will lose all changes.

  1. Disable the "Disable Local Guest Accounts" policy
  2. Update the client configuration
  3. Navigate to Provisioned Users
  4. Right-click the "Disabled Guest Account" and select "View as XML"
  5. Click Edit and Scroll to the bottom.
  6. Change the row that has <row c1="501" c2="" c3="Guest" c4="" c5="64" c6="False" /> to <row c1="501" c2="Guest" c3="Guest" c4="" c5="66" c6="False" />
  7. Change the row that has <row c1="LDKKSnds+3" c2="" /> to <row c1="" c2="" />
  8. After following the above steps the XML should look like this:
  9. Select Import and Yes to overwrite the existing provisioned User.
  10. IMPORTANT: do not change this provisioned user using the GUI.
  11. Enable the Disable Guest Account Policy and Update the configuration on the client.
  12. The Guest Account should now be disabled