Page Comparison

Arellia Application Control Solution enables end users to request elevation and then have their request approved or denied by the help desk. You can approve or deny requests via the Arellia Management Server (AMS), or forward requests to a third-party ticketing system such as:

• LANDesk LANDESK Service Desk
• Microsoft SharePoint
• ServiceNow

...

1. In the Arellia Security Manager Console, click the Policies tab.
2. In the file library in the left pane, navigate to Application Control > Policies > Privilege Management > User Requested MSI Elevation Justification Policy.
    
3. In the policy settings in the right pane, click the red Off button to enable the policy.
4. Click the Application Actions tab.
5. Under Applications, select Applications action (the default action is Approval Request Form Action or you can create a new /wiki/spaces/acs8doc/pages/1167135 request message for a third-party integration).
   
6. Click Apply To and apply the policy to targeted computers. 
7. Click Save.

...

Users will enter their written request in the Reason (required) field and then send the request to the AMS.

Related Links

Approve Application Execution Requests

Help Desk Console