If there is a failure with an ACS or LSS install one of the best ways to repair is to simply run the repair on the .msi files in the SIM installation folder (default location - C:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris).
- The key is that they need to be run in order. Below is the order for SP1. The 7.0 base release is the same order just different ending numbers.
- The info below can be copied and put in a batch file and then just run the .bat file and it will do it all in the proper order.
- Note: If only LSS or ACS is involved the items for the other solution do not need to be run (ACS is the last 3 items, and LSS is the three items above that.)
- If these are not the versions of the files you have simply go to the directory and execute dir arellia*.msi /b > file.txt and you will have in the files.txt file a list of the file names which will just need to be put in the order below and have the msiexec /f appended to the front.
msiexec /f arellia_common_7_0_1630.msi
msiexec /f arellia_reportcommon_7_0_1297.msi
msiexec /f arellia_fileinventory_7_0_1473.msi
msiexec /f arellia_fileinventoryagentpack_7_0_1474.msi
msiexec /f arellia_fileinventoryreport_7_0_1204.msi
msiexec /f arellia_localsecurity_7_0_1583.msi
msiexec /f arellia_localsecurityagentpack_7_0_1564.msi
msiexec /f arellia_reportlocalsecurity_7_0_1556.msi
msiexec /f arellia_applicationcontrol_7_0_1376.msi
msiexec /f arellia_applicationcontrolagentpack_7_0_1060.msi
msiexec /f arellia_applicationcontrolreportpack_7_0_1268.msi