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Determining which policy is applying to a process is useful when trying to diagnose whether or not a policy is being applied correctly. Below are steps for the Arellia Management Server and Symantec Management Agent using Arellia 8.0 Application Control Agents.

 

  1. Open the Arellia Agent Logs
  2. If a policy is being applied to a process, then:
    1. The log message will read – "Policy {F289D632-9665-40B0-BC19-0FE8A899A107} (priority 45) applies to process 3468 via Process 3468 (C:\Location\NameOfApplication.exe)  Source: CASMonitor Module: ArelliaACSvc.exe Exe: ArelliaACSvc.exe"
    2. You can look up the policy in the Security Manager by using the GUID from the log message like so: http://NameOfServer/Ams/SecurityManager#/Policies/f289d632-9665-40b0-bc19-0fe8a899a107
  3. If a policy does NOT apply the log message will read: "No policies applies to process 2028 (C:\Location\NameOfApplication.exe)  Source: CASMonitor Module: ArelliaACSvc.exe Exe: ArelliaACSvc.exe"
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